Privacy Policy

Effective Date: June 29, 2023

Gold Lavender Co. Ltd. (“We”, “Our”, “Us”) operates the e-commerce website (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Address, State, Province, ZIP/Postal code, City
  • Phone number
  • Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Use of Data

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

Data Deletion and Retention

Gold Lavender Co. Ltd. takes data deletion seriously and acknowledges the importance of proper data handling and retention practices.

User’s Right to Data Deletion

As a user, you have the right to request the deletion of your personal data that we have collected. You may submit a request for data deletion by contacting us at [email protected]. Or you can request with this forms:

Android Users -> Click Here

iOS Users -> Click Here

Please note that we may ask you to verify your identity before processing any data deletion request, to ensure that the data is not deleted in error or without proper authorization.

Data Retention

Gold Lavender Co. Ltd. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, enforce our legal agreements, and protect Gold Lavender Co. Ltd.’s legal rights.

Automated Data Deletion

In certain cases, the data may be automatically deleted from our systems based on predetermined criteria such as the length of time since the last user activity or the expiration of any legal obligation to retain data. We implement data deletion procedures to ensure that outdated or unnecessary data is promptly removed from our systems.

Third-Party Services

We also ensure that any third-party services we utilize for the purpose of data processing are compliant with data deletion requirements. We have agreements in place with third-party services to ensure they delete or anonymize data in accordance with our data retention policies.


There may be legal circumstances that prevent us from fully deleting your data. For instance, we may need to retain certain data for legal, tax, or auditing reasons. In such cases, we will retain the minimum data necessary to comply with these obligations.

Data Deletion Confirmation

Upon the successful deletion of your data, we will provide you with confirmation that your personal data has been securely erased from our records, unless providing such confirmation is impracticable or involves a disproportionate effort.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Gold Lavender Co. Ltd.
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability


Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. The latest update has been made on June 29, 2023. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

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